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Hospitality

Ways in

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Food and drink preparation and service

  • Entry is possible at all levels. While some vacancies such as bar work and fast food service are open to people who have few formal qualifications, but who can demonstrate a reasonable level of literacy and numeracy and good customer service skills, other roles such as chef and restaurant catering management  require job related qualifications. However, you may be able to train at work for qualifications as part of an Apprenticeship.
  • Employers always look for candidates, in this service industry, who have strong personal and team working skills.
  • Most employers arrange on-the-job training and many of the large companies provide in-house training courses. Hospitality Apprenticeships are available in most job areas.
  • For bar work, the minimum working age is normally 18. Most employers arrange on-the-job training and many of the large companies provide in-house training courses. NVQs are available in food and drink service, bar service and hospitality supervision. The British Institute of Innkeeping Awarding Body and the Wine & Spirit Education Trust run specialist courses.
  • For restaurant and catering manager the two most usual entry routes are to gain experience in the food or hospitality industry at a lower level and work up to management posts, or to study for an HNC/HND or degree, and join a company as a trainee at a supervisory or assistant manager level.
  • Chefs sometimes start without any formal qualifications and learn their skills in the kitchen as part of an Apprenticeship programme. Others start out with qualifications. Relevant qualifications include a GCSE in catering, Diplomas in Hospitality, Apprenticeships in hospitality and NVQ Levels 2 and 3 or the new Diploma in professional cookery. Degrees and foundation degrees in subjects such as professional culinary arts and culinary arts management are also available. Apprentice chefs spend time working alongside an experienced chef, whilst training at a college or other learning provider. They work towards NVQs at Levels 2 and 3 in various aspects of food preparation and cookery. Some trainees may choose to specialise in areas such as kitchen, larder, confectionery or patisserie.

For more information about the courses on offer locally for 14-19 year olds - including the new Diplomas in construction and the built environment why not check out your local area prospectus?

For courses in higher education check out the UCAS site

For Apprenticeships check out vacancies on the National Apprenticeship site  www.apprenticeships.org.uk

Do you want to find out more about the employability skills asked for by employers?

For job vacancies check out your local Connexions site:

Front of House jobs

  • Entry is possible at all levels. While some vacancies, such as door attendants and porters, are open to people who have few formal qualifications, but who can demonstrate a reasonable level of literacy and numeracy and good customer service skills, other roles such as hotel reception, concierge and management work require job related qualifications and experience. However, you may be able to train at work for qualifications such as NVQs in hospitality and customer service as part of an Apprenticeship.
  • Employers always look for candidates, in this type of work, who have strong personal and team working skills.
  • Most employers arrange on-the-job training and many of the large companies provide in-house training courses. Hospitality Apprenticeships are available in most job areas.
  • Door attendants are often over 18 and experience of customer service is an advantage. Working as a porter can be a good starting point.
  • Hotel managers may need a foundation degree, a Higher National Certificate/Diploma, a degree or postgraduate qualification in a relevant subject. Relevant degrees include hospitality management and international hospitality management, hotel and catering management and hotel, tourism and licensed retail management. Some people may start without a degree or other qualification and work their way up through other hotel jobs, combining on-the-job training with taking external courses.

    For more information about the courses on offer locally for 14-19 year olds - including the new Diplomas in construction and the built environment why not check out your local area prospectus?

    For courses in higher education check out the UCAS site

    For Apprenticeships check out vacancies on the National Apprenticeship site  www.apprenticeships.org.uk

    Do you want to find out more about the employability skills asked for by employers?

For job vacancies check out your local Connexions site:

 Housekeeping

  • Most employers arrange on-the-job training and many of the large companies provide in-house training courses. Hospitality Apprenticeships are available in most job areas.
  • Many housekeepers start out with few or no formal qualifications, and it is not unusual for people to work their way up from the position of hotel/accommodation room attendant or cleaner. Many employers want to see some evidence that applicants are good organisers and communicators. The minimum age is usually 18 (although entry before this age is possible through an Apprenticeship).
  • Some housekeepers have HNCs/HNDs, foundation degrees or degrees in subjects such as hospitality or hotel and catering management.
  • Room attendants often start out with few or no formal qualifications. Employers look for people who are honest, hardworking and reliable.

    For more information about the courses on offer locally for 14-19 year olds - including the new Diplomas in construction and the built environment why not check out your local area prospectus?

    For courses in higher education check out the UCAS site

    For Apprenticeships check out vacancies on the National Apprenticeship site  www.apprenticeships.org.uk

    Do you want to find out more about the employability skills asked for by employers?

For job vacancies check out your local Connexions site:

Venue and events management

  • Conference and banqueting assistants don't need particular qualifications although a hospitality qualification is regarded as useful. It is possible to move into conference and banqueting after gaining experience in a junior role within a hotel or conference facility.
  • Conference and banqueting managers are expected to have previous experience in the hospitality industry together with a professional qualification, preferably at HND level or above. Foundation degree, HNC/HND, degree and postgraduate qualifications in events and conference management and similar subjects are available at colleges and universities across the UK.
  • Apprenticeships in hospitality may also be available.
  • Events organisers often have a degree, foundation degree, HND or postgraduate qualification. Over 50 institutions offer relevant courses, for instance in events management, conference and exhibition management, or hospitality and events management. Courses in marketing, business, tourism and hospitality are also relevant to this type of work.

For more information about the courses on offer locally for 14-19 year olds - including the new Diplomas in construction and the built environment why not check out your local area prospectus?

For courses in higher education check out the UCAS site

For Apprenticeships check out vacancies on the National Apprenticeship site  www.apprenticeships.org.uk

Do you want to find out more about the employability skills asked for by employers

For job vacancies check out your local Connexions site: